In accordance with the french legislation governing mail order sales in force for online sales, you have the possibility of returning to us, without specifying the reason and at your expense, any article within 14 days following the date of delivery in being fully reimbursed for the price of the article concerned. However, items that do not meet your expectations must be returned to us in new condition in their original packaging.
To exercise this right, you must complete the withdrawal form below and send it to us by email (firstname.lastname@example.org).
Upon receipt of your withdrawal request, we will deliver an acknowledgment of receipt to you.
Our refund will be made no later than 1 week after receipt of the returned item(s). Do not return the order without the agreement received by email.
By email at email@example.com
I/We(*) hereby notify you/notifications (*) of my/our (*) withdrawal from the contract relating to the sale of the goods (*) below (indicate the product(s) for which you are withdrawing)
Ordered on (*)/Received on (*)
Order number or invoice number
Signature of consumer(s)
(only if this form is notified in writing)
(*) Strike out the useless mention